军衔: PMU初级一星
财产:
经验:
魅力:
来自: 北京市
鉴定: 本功能已经被关闭
发帖: 64篇
注册: 2002-7-5

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1. two of your team members have been arguing for the selection of the tool for the project. you decide to conduct a meeting to see whether they can reach consensus on the matter by idenfifying common points of agreement and striving for fair resolution. which style of conflict resolution will you employ?
A.withdrawal
B.smoothing
C.problem solving
D.compromise
answer is B.
but they "striving for fair resolution". 调和不解决任何问题. 难道我每次看到'common', 我就要选 smoothing?

2. none of the people on your project team have worked together before. this team began to show disagreement, debates, and everyone seem to speak a different 'language'.you need to get this situation under control quickly. therefore, the first action you should take is to
A. hold period group meetings
B. use a group facilitator at the next meeting
C. perform careful project planning
D. enforce strict rules about meeting behavior
answer is C.
我选A。我觉得是团队建设问题。开小组会有助于团队建设和冲突解决。开发项目计划， 是为了buy-in? [那应该和组员一起计划]，还是设计沟通计划？ [但问题不是缺乏沟通，而是冲突]

3.the company has just announced that there will be a layoff in the next months, and it is probable that you lose some of the people from your project team. the team members seem to lose the interests in the project work. if you tell the team"let's calm down and get back to work. our project performance in the next month will keep us from losing our job".which conflict resolution technique are you using?
A. compromising
B. forcing
C. smoothing
D. withdrawal
answer is C.
but i think it's withdrawal. 调和是强调一致，忽略不同。这里一致在哪里？

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Continuous improvement